The growing use of artificial intelligence by the health insurance industry faces mounting legal challenges, with patients claiming that insurers are using the technology to wrongly deny coverage for ...

Carolyn J. Wukitch has a long view on how technology supports payments that are vital to U.S. healthcare. For 35 years, Wukitch has worked at a Newtown Square company now called Lyric.ai that helps ...

With rising claim denial rates posing a continuous threat to the financial stability of medical practices, the need for efficient claim processing has never been more critical. According to a poll ...

Health insurance companies increasingly use artificial intelligence (AI) and machine learning (ML; a branch of AI) tools—often developed, trained, and tested with real-world data—to accelerate claims, ...

The targeted killing of UnitedHealthcare CEO Brian Thompson in December became a turning point in the public's growing frustration with the health insurance industry. People began sharing stories ...

But in the process, their seven-year-old startup, Plum Insurance, seems to be solving another critical issue that makes ...